The Attitude of Muslim University Students toward an Online Counselling System

This study aim is to determine Muslim university students' intention to use an online counselling system. Four variables that influence attention to use the online counselling system were developed and tested through a survey. This research used a quantitative approach. There were 120 questionnaires distributed to students from four faculties. From 120 distributed questionnaires, 108 of them were returned and completed. The results of analyses show that interactivity, responsiveness, social stigma avoidance, anonymity, and direct non-mahram avoidability have a positive influence on Muslim intention to use the online counselling system. The findings highlight an important issue, which is Islamic universities may be encouraged to develop online counselling systems to reduce barriers regarding Islamic values and norms in counselling service provision